Mailing
Address
P.O. Box 7830
Burbank, CA 91510-7830
Street
Address 3601 West Olive Avenue
Burbank, CA 91505
(818) 954-9400
(800) 777-4013
FAX: (818) 953-2525
8:30 am to 5:00 pm Pacific Time
E-mail:
NEW YORK PLAN OFFICE
275 Madison Avenue, Suite 1819
New York, NY, 10016
(212) 599-6010
FAX: (212) 599-2375
9:00 am to 5:00 pm
Eastern Time
GENERAL
When
contacting the Plan Office in writing or by electronic mail, please provide
your HCID number. This will enable us to respond to your inquiry
without delay.
The Automated
Information Center is available 7 days a week, 24 hours a day at the Burbank
Plan Office. The center provides:
- Status
of medical and hospital claims
- Eligibility information
- Deductible information
- Recent employer reports
