Refilling and renewing your long-term prescriptions over the Internet is fast, easy and secure at www.merck-medco.com. Simply log on and follow the prompts through a well-organized variety of menu choices. In addition to the convenience of ordering prescriptions on line, you can check on the status of your order(s) and keep abreast of important consumer announcements such as prescription recalls and advisories. You can also locate a participating retail pharmacy. If you prefer to use the traditional Mail Service Program, you can order envelopes and order forms on line which will be mailed to you.
When ordering on line, you should have your member number (social security number) and prescription number on hand because this information will be required to process your order. Your prescription number should appear on your refill slip or label on your prescription. It follows the symbol RX# and is twelve digits long. At each step of the ordering process, a HELP icon is ready to assist you if you're unsure what to do. If you are taking long term maintenance type medication and have access to the internet, you might want to visit www.merck-medco.com.
Prescription Drug Program Name Change
The Health Plan's Prescription Drug Program is now insured through a subsidiary of Merck-Medco Managed Care called Merck-Medco Managed Care of California, Inc. (MedcoCal). Although the new name includes "California", the Prescription Drug benefit remains a nationwide benefit available to all Participants and their qualified dependents. The new name will be phased in over the next year and will begin to appear on explanation of benefits, brochures and ID cards as they are replaced. The actual network of participating pharmacies will not change.
go directly to MedcoCal's website click here: www.merck-medco.com
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